IT Support in Baltimore, provided by Electric
If you’re looking for IT Support in Baltimore, Electric’s got you covered.
Electric’s Baltimore IT Support provides over 170 users in the city with:
Chat-based, real-Time IT Support, 50% reduction in IT costs, standardized security across devices, apps and networks.
Electric combines remote IT services with local Baltimore IT support centers. So whether you manage IT internally, outsource IT, or you have no IT at all, Electric can power your business and save you money with our managed IT services.
Electric has taken off so much of my day-to-day when it comes to dealing with employee requests and tech issues and network problems. I can actually focus on my job, which is to do HR, rather than someone who is locked out of their email because they forgot their password!
Operations Manager | Look Listen
Partnering with Baltimore’s top managed IT service providers:
IT management can be a pain
Let’s be honest, you’ve got better things to do. HR managers shouldn’t have to be worrying about getting every employee their new log-ins when they’re onboarded, and Operations teams should not have to worry about things like mobile device management. At Electric, we can take the inconvenience of IT Support and let your Baltimore business get back to doing the meaningful work you are meant to be doing. Saving you both time and money.
Our Baltimore IT Support expertise
Network Management
Reduce downtime, proactive network monitoring, hardware implementation
Security & Compliance
Enforce organization-wide security, improve auditing, security & compliance partners
Procurement & Onboarding
Customize by department, increase employee productivity from Day 1, instantly give & revoke user access
Strategic Projects
Project management team, done at cost without hidden fees, expert insights
Remote IT Helpdesk
No limit on ticket submissions, 10 minute initial response guaranteed, no time spent self-diagnosing
Device & Inventory Management
Automated device provisioning, org-wide security configurations, real-time visibility into device health
On-site Support
On-site in three hours (guaranteed), transparent communication, reduce downtime
Monitoring and Insights
24/7 access to reporting, real-time visibility into user requests, identify vulnerabilities